Contact Us
Have questions about our smart measurement products? We're here to help! Reach out to our team for support, product information, or partnership opportunities.
Send us a message
Get in touch
Our Office
Nexabridge Inc.
15455 Red Hill Avenue
Tustin, CA 92780
United States
Phone
Support: +1 (949) 981-8164
Mon-Thurs: 10AM-6PM PST
Fri: 10AM-5PM PST
General: info@Nexabridge.us
Frequently Asked Questions
Quick answers to common questions about our smart measurement products and services.
What is the accuracy of your smart measurement devices?
Our SmartScale Pro offers ±0.1 lb weight accuracy and our smart body tape measure Digital provides laser-precise measurements. Both devices use professional-grade sensors for maximum accuracy.
Do your products work with iOS and Android?
Yes! Our Nexabridge app is available for both iOS and Android devices. All our products sync seamlessly with smartphones and tablets via Bluetooth or WiFi.
What warranty do you offer?
Individual products come with a 1-year warranty. The Nexabridge Kit includes an extended 1-year warranty plus priority customer support.
How long does shipping take?
We offer free standard shipping (5-7 business days) on all orders. Express shipping (2-3 business days) and overnight delivery options are also available.
Can I return products if I'm not satisfied?
Absolutely! We offer a 30-day satisfaction guarantee. If you're not completely happy with your purchase, return it for a full refund within 30 days.
Do you offer bulk pricing for businesses?
Yes! We offer special pricing for bulk orders, educational institutions, and business customers. Contact our sales team for a custom quote.